National Claims Advice Hotline 0818 252 800

National Claims Advice Hotline 0818 252 800

Cookie Policy

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At Setanta Public Loss Assessors T/A Pro Insurance Claims (we, us, our), we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies. This cookie policy applies to any visit to our website or service that links to this policy or incorporates it by reference.

What is a cookie?

A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website “remember” your actions or preferences over a length of time.

Further information on cookies can be found at http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

How are they used on this site?

This site uses 2 different types of cookie:
Session Cookies
Persistent Cookies

Session Cookies are temporary cookies that are not stored on your computer or mobile device. They are used as part of the registration process for financial security purposes. A session cookie is also used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or after 20 minutes of inactivity.

Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This site only places cookies that are specific to this site.

What types of cookies do we use?

We introduced Google Analytics to assist us in redeveloping our website to ensure we provide relevant information in an easily accessible format.

Google Analytics Cookies used on this site

Cookie Name Expiration Time Description
_ga 12 months from last visit Used to distinguish visitors to site
_gat 10 minutes Used to throttle request rate
_utmt 10 minutes Used to throttle request rate
_ _utma 12 months from last visit Used to distinguish visitors and pages visited. Records a unique ID, the date and time of first visit, time of current visit nd total number of visits made
_ _utmb 30 minutes from last visit Used to determine new sessions or visits. Stores the number of page views in current visit and start time of visit
_ _ utmc Session cookie Used to note that the visit has ended when browser is closed
_ _utmz 6 months Records the site you may have linked to our page from. Only records data if you clicked on a link to our site from a different website

Managing Cookies

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.

What is Do Not Track (DNT)?

DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to this date. As such, our website does not generally respond to “do not track” signals.

Other helpful resources

To learn more about the use of cookies the following links may be helpful:

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

For other browsers, please consult the documentation that your browser manufacturer provides.